How we handle your data

This Privacy Policy explains how Zunn collects, uses, and protects your personal information when you use the Service.

By using Zunn, you agree to the practices described in this Policy.

Account details: name, username, and Telegram identifiers.

Task and offer data: task descriptions, locations, budgets, and communications sent via the Zunn bot before acceptance.

Usage data: device information, pages viewed, and interaction events on the website.

Subscription data for Professionals is processed by Stripe; we receive limited billing details from Stripe such as plan status.

To operate the marketplace, including posting tasks and delivering offers.

To moderate content and maintain platform safety.

To improve the Service, including analytics and performance.

To manage Professional subscriptions through Stripe.

Pre-acceptance messages are handled through the Zunn bot and may be reviewed for moderation.

After an offer is accepted, Zunn may facilitate a one-time contact exchange. Further communication occurs directly between the parties, outside Zunn’s systems.

We share information with Professionals or customers as needed to complete tasks.

We use service providers such as Stripe to process subscriptions and may share necessary information with them.

We may disclose information if required by law or to protect the rights and safety of Zunn and our users.

We retain information as long as necessary to provide the Service and meet legal or operational requirements.

You can request deletion of your account, subject to legal obligations and legitimate business needs.

You can access or update profile information through the Zunn bot.

You can opt out of certain communications by adjusting your Telegram settings or contacting us.

We use reasonable measures to protect your information, but no system is completely secure.

You are responsible for safeguarding your account and devices.

Zunn primarily operates in the UK, but some service providers may process data outside the UK.

Where required, we rely on appropriate safeguards for international data transfers.

We may update this Policy from time to time.

We will update the date below when changes are made.

For questions about privacy, contact us via Telegram: @GetZunnBot.